Welcome to our support!

Our support department is open weekdays from 8 am until 5 pm (closed for lunch: noon-1 pm)

Our goal is to always provide immediate answers to all questions regarding standard functions in Microsoft Dynamics NAV and Microsoft Dynamics 365 Business Central. If we are unable to give you an answer within 4 hours you will receive information that your issue has been escalated to the appropriate consultant or developer.
If we cannot resolve your issue within 24 hours, we will escalate your issue direct to Microsoft for resolution.

Direct number for NAV support is 031-727 78 15
Direct number for IT support is 031-727 78 35
You can also email us at support@update.se

Warm Welcome!

Here you will find our educational films that we continuously record and publish for our customers.

Some of our educational films require that you have a valid support agreement or that you pay to see them

Here you will find our educational films that we continuously record and publish for our customers.

Some of our educational films require that you have a valid support agreement or that you pay to see them

Here you will find information about the versions of Microsoft Dynamics NAV / BC.

Descriptive documents are available on each version and the corresponding CU (cumulative updates)

For more information contact our project managers:

Welcome!

Support is an incredibly important function and service for us and our customers!

We log your issues for the problems you are having and solve them in the order they were received. Issues that

require higher levels of competence or of are a consultancy nature we will delegate directly so that

you will receive the absolute best and fastest support possible!

Annika Syrén - Lead Support